Privacy Policy

Effective Date: June 6, 2026

At Traditions, we respect your privacy and are committed to protecting your personal information. We are a family-owned business, and we take the trust our customers place in us seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, subscribe to our marketing communications, or otherwise interact with us.

This Privacy Policy applies to ChristmasTraditions.com, any associated mobile applications, and any other websites, products, services, or communications that reference this Privacy Policy (collectively, the "Services").

Throughout this Privacy Policy, "Traditions," "we," "us," and "our" refer to Gary's Market Inc. DBA Traditions.

Information We Collect

We may collect the following categories of information:

Information You Provide Directly

When you place an order, create an account, join our mailing list, enter a promotion, submit a review, contact customer service, or otherwise interact with us, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information

• Order history

• Communications with us

• Any information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Operating system

• Referring website

• Pages viewed

• Time spent on pages

• Search terms

• Shopping activity

• Approximate geographic location 

• Cookie identifiers

Information from Third Parties

We may receive information from:

• Shopify

• Payment processors

• Shipping carriers

• Analytics providers

• Advertising partners

• Social media platforms

• Marketing service providers

• Customer review providers

How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Provide customer support

• Communicate about purchases and account activity

• Prevent fraud and maintain security

• Improve our website and services

• Personalize shopping experiences

• Analyze website performance

• Send marketing communications

• Administer rewards programs and promotions

• Comply with legal obligations

• Protect our rights and business operations

Shopify Services and Shopify Network Intelligence

Our store is powered by Shopify.

Shopify may process personal information collected through our store to provide services to us, process transactions, improve platform performance, prevent fraud, support commerce-related services, and develop and improve Shopify's products and services.

We may participate in Shopify features that use information across participating merchants to provide enhanced services, including:

• Personalized shopping experiences

• Product recommendations

• Search improvements

• Advertising measurement

• Analytics and reporting

• Fraud prevention and security services

• Commerce optimization services

Depending on your location, you may have the right to opt out of certain data sharing or targeted advertising activities.

For more information about how Shopify processes personal information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

You may also review our Privacy Choices page to exercise available privacy rights and preferences.

Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

• Operate our website

• Remember preferences

• Maintain shopping cart functionality

• Measure website traffic

• Analyze visitor behavior

• Improve site performance

• Personalize content

• Deliver relevant advertising

Some cookies are necessary for the operation of the website, while others help us improve our services and marketing efforts.

You may manage cookie preferences through your browser settings or any consent management tools we make available.

Analytics and Advertising

We use analytics and advertising partners, which may include:

• Google Analytics

• Google Ads

• Meta (Facebook and Instagram)

• Shopify

• Klaviyo

• Reviews.io

• TikTok

• Microsoft Ads

• Microsoft Clarity

• Other advertising and analytics providers

These providers may use cookies and similar technologies to collect information about your activities across websites and devices. We may use session replay, heat mapping, and website analytics tools to better understand how visitors interact with our website and improve user experience. 

We may use this information to:

• Measure advertising effectiveness

• Improve marketing campaigns

• Understand customer behavior

• Personalize content and advertising

You can learn more about interest-based advertising and available opt-out options by visiting:

https://optout.aboutads.info

https://optout.networkadvertising.org

Email and SMS Communications

If you subscribe to our email or SMS marketing programs, we may send promotional communications regarding products, sales, events, and company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You may opt out of SMS communications by replying STOP to any marketing text message.

Even if you opt out of marketing communications, we may continue to send transactional communications related to orders, account activity, or customer service requests.

For our full SMS policy, see below or click HERE.

How We Share Information

We do not sell personal information in the traditional sense.

We may share personal information with:

Service Providers

Including:

• Shopify

• Email delivery providers (Mailgun, Klaviyo)

• Payment processors

• Shipping carriers

• Marketing platforms

• Analytics providers

• Customer support providers

• Technology vendors

• Review & reputation management providers

These providers process information on our behalf and are contractually required to safeguard personal information.

Advertising and Analytics Partners

We may share information with advertising and analytics partners for purposes such as:

• Measuring advertising performance

• Delivering targeted advertising

• Understanding customer interests

• Improving our marketing efforts

Certain privacy laws may classify some of these activities as "sharing" or "targeted advertising."

Legal Compliance

We may disclose information when necessary to:

• Comply with legal obligations

• Respond to lawful requests

• Protect our rights and property

• Investigate fraud or security incidents

• Protect the safety of customers and the public

Business Transfers

If Traditions is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction.

Sale, Sharing, and Targeted Advertising 

While we do not sell personal information in exchange for money, certain advertising and analytics activities may be considered "sharing" or "targeted advertising" under applicable privacy laws. Depending on your location, you may have the right to opt out of these activities by visiting our Privacy Choices page. 

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Complete transactions

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Retention periods vary depending on the type of information and applicable legal requirements.

In some cases, we may retain certain information for longer periods where required by law, for tax, accounting, fraud prevention, or dispute resolution purposes. 

Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Privacy Rights

Depending on your location, you may have rights regarding your personal information.

These rights may include:

• Accessing personal information

• Correcting inaccurate information

• Deleting personal information

• Obtaining a copy of your information

• Restricting certain processing activities

• Opting out of targeted advertising

• Opting out of certain data sharing activities

• Withdrawing consent where applicable

• Appealing certain privacy decisions

To exercise privacy rights, please contact us using the information below or visit our Privacy Choices page here:

https://christmastraditions.com/pages/data-sharing-opt-out

We may verify your identity before processing requests.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to Know

• Right to Access

• Right to Delete

• Right to Correct

• Right to Opt Out of Sharing

• Right to Limit Use of Sensitive Personal Information (where applicable)

• Right to Non-Discrimination

California residents may submit requests by contacting us using the information provided below or through our Privacy Choices page here:

https://christmastraditions.com/pages/data-sharing-opt-out

European Economic Area, United Kingdom, and Switzerland

Personal information may be transferred to and processed in the United States and other countries where our service providers operate. 

If you are located in the EEA, United Kingdom, or Switzerland, we process personal information under one or more of the following legal bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Consent

• Protection against fraud, abuse, and security threats

Where personal information is transferred outside your jurisdiction, we implement appropriate safeguards as required by applicable law.

You may have additional rights under applicable privacy laws, including the General Data Protection Regulation (GDPR).

Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.

Third-Party Websites

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated Effective Date. Continued use of our Services following the posting of changes constitutes acceptance of the revised Privacy Policy.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM:

Traditions DBA Gary's Market Inc. (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

User Opt In:
The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). *Message and data rates may apply.

User Opt Out:
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Duty to Notify and Indemnify:
If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

Program Description:
Without limiting the scope of the Program, users can expect to receive messages regarding products, promotions, sales, new arrivals, seasonal collections, order updates, and other information related to Traditions. 

Cost and Frequency:
Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Support Instructions:
For support regarding the Program, text “HELP” to the number you received messages from or email us at support@christmastraditions.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

MMS Disclosure:
The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty:
The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. T-Mobile is not liable for delayed or undelivered mobile messages. Participant Requirements:You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction:
You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content:
You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:

• Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;

• Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;

• Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;

• Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;

• Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act);

• and Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

Dispute Resolution:
In the event that there is a dispute, claim, or controversy between you and Us, or between you and Klaviyo, or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Los Angeles, CA before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Traditions DBA Gary's Market Inc.’ principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Miscellaneous:
You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Traditions
Gary's Market Inc. DBA Traditions

Email: support@christmastraditions.com

Phone: (800) 538-2446

Website: https://www.christmastraditions.com

Our address: Traditions, 8435 Canoga Ave Unit A, Canoga Park, CA 91304

Privacy Requests: Please visit our Privacy Choices page or contact us directly using the information above.