www.ChristmasTraditions.com
Ordering and Contacting Traditions
Monday
thru Saturday: 10:00am-5:00pm PST
Sunday CLOSED until SEPTEMBER, 2010
Your
Source For Distinctive Holiday Decorations
WE
UPDATE OUR WEBSITE EVERY DAY!
..............Not only with new arrivals, but sold outs
too! It is our goal to always take our own pictures of
the products we carry so that our customers know exactly
what the item looks like and you will be able to view the
most professional quality picture possible! We also picture
items on our site months in advance of their arrival so
that you can start planning your decor for all the holidays!
You can of course pre-order them with us so you won't miss
out on your favoriate things! We do NOT charge you for
the items until they ship!
Traditions has been in business 18 years
acquiring a reputation for knowledge, selection and service!
You can rely on us to have the most comprehensive collection
of folk art and collectibles as well as decor for every
holiday and occasion that you celebrate!
PLEASE
NOTE
Please allow your SPAM BLOCKER software to accept email from
Traditions if you would like return emails from us concerning
your order or information about a possible order.
THANK YOU!
PLEASE NOTE: All
prices are subject to change without notice.
Traditions
is a RETAIL SHOP open to the public. Please DO NOT contact
us for wholesale orders or catalogs if you are a retailer.
Placing
an Order: PLEASE
USE OUR SECURE ONLINE ORDERING SYSTEM TO PLACE YOUR ORDER.
To
place an order by phone: Please
use our toll free number if out of California (800-538-2446)
or in California (818-710-9747).
FOR FAXED
ORDERS USE THIS NUMBER: 818-710-8567.
We are more than happy to SPECIAL ORDER items that we don't have
in stock, if they are still available. A 50% NON-REFUNDABLE DEPOSIT
WILL BE REQUIRED AT THE TIME THE SPECIAL ORDER IS PLACED. SPECIAL
ORDERS ARE NOT RETURNABLE.
Terms
of Sale:
We
accept credit card payment (Visa, MC, Discover). Appropriate
sales tax (CA residents) and shipping and insurance charges
will be added to your order.
SHIPPING: We
ship via US POSTAL SERVICE Priority Mail (USPS). Orders inside
the US will generally ARRIVE within one to three days after shipping.
Although orders usually ship the day we receive the order, you
can expect your order to be shipped within 1-3 days of placing
the order. If you have a FEDEX or UPS number we can accomodate
you, as long as you arrange for the pickup using your number.
We do accept international orders. We can also ship via FEDEX,
shipping charges added after the order is shipped and cost cannot
be determined before shipping.
Returns:
We
do accept returns. However, THE RETURN MUST BE AUTHORIZED
BY EMAILING OR CALLING US. There will be a 15% restocking
fee for returned merchandise. All returns must be sent
back to us in the same condition that we sent the item
to you. THE PACKAGE MUST BE INSURED. If you return an item
to us and it is uninsured, and it breaks upon shipping
back to us......we will NOT CREDIT YOU. However, if you
do ship the items back to us and theY arrive in the same
condition that we sent the item to you, we will then credit
your credit card for the amount of the items returned,
not the shipping costs. ITEMS MUST BE RETURNED WITHIN 10
DAYS OF THE DATE OF THE INVOICE, OTHERWISE THEY WILL NOT
BE ACCEPTED.
ITEMS
RETURNED TO US WILL BE CREDITED MINUS THE 15% RESTOCKING
FEE TO THE CREDIT CARD USED FOR THE ORIGINAL ORDER.
SHIPPING CHARGES WILL NOT BE
CREDITED BACK TO YOUR CARD.
Special
Orders:Special
orders require a 50% deposit at the time the order is placed.
The remainder of the balance will be charged to the credit
card you provide when the item is shipped to you. IF WE SPECIAL
ORDER AN ITEM FOR YOU, IT WILL NOT BE ACCEPTED FOR RETURN.
Damages:
If
an item is damaged in shipping, refer to the instructions that
were enclosed with your order, signed by Gary. You must take the
original box, packing materials, the item and your receipt to the
Post Office, where the PO will start the claim procedure. They
will send the paper work to Traditions and we will handle it from
there.
Store
Ordering Hours:
Traditions
store hours are Monday-Saturday, 10am-5pm (PST). If you are
ordering by phone please try to call during those hours so
we can assist you in person. Otherwise, you can leave a message
on our answering machine and we will return your call.
Email
Address: XmasAholic@aol.com
Store
Location/Orders by Mail:
Traditions
Attn: Debi Thomas
8039 Deering Ave
Canoga Park, CA 91304
Phone/Fax:
(818)
710-9747 (Phone - CA Residents)
(800) 538-2446 (Toll Free)
(818) 710-8567 (Fax)
Directions
to our Store: 818-710-9747
8039 Deering
Ave, Canoga Park, CA 91304
Off the
Westbound 101 Ventura Fwy exit De Soto, turn right off the
freeway drive North about 3 miles to Roscoe and turn left.
Drive to DEERING (the street in between Costco and Home Depot)
and turn left. We are 3 large buildings down on the right side
of the street (west side). Pull into our drive way and PARK
IN BACK OF OUR BUILDING, the entrace to our store is in the
rear!
Off
the Eastbound 101 Ventura Fwy exit De Soto, turn left off
the freeway drive North about 3 miles to Roscoe and turn
left. Drive to DEERING (the street in between Costco and
Home Depot) and turn left. We are 3 large buildings down
on the right side of the street (west side). Pull into our
drive way and PARK IN BACK OF OUR BUILDING, the entrace to
our store is in the rear!
Off the 118 Freeway exit De Soto, turn left off the freeway drive
South about to Roscoe and turn right. Drive to DEERING (the street
in between Costco and Home Depot) and turn left. We are 3 large
buildings down on the right side of the street (west side). Pull
into our drive way and PARK IN BACK OF OUR BUILDING, the entrace
to our store is in the rear!
RETAIL
STORE HOURS:
Monday
thru Saturday: 10:00am-5:00pm
Sunday CLOSED until SEPTEMBER, 2010
